Lowes credit card (Monogram Bank of Georgia)
Lowe's credit card otherwise known as Monogram Credit Card Bank of Georgia absolute worst ripoff

In December this company started sending me statements late (sometimes up to a month). When the statements did reach me the company had added a $20 late fee to my bill. Note I have been up-to-date with my payments and had been paying double payments to try and pay the balance off. When I called customer service and complained that it was their responsibility to get my statements to me in a timely manner they very graciously removed the $20 late fee. The months since have been a nightmare. I started receiving statements with a $20 late fee removed only to have it added back on again. After 3 months of quarreling back and forth I warned them that if they sent me another statement with a late fee added when I was up-to-date that I would refuse to pay. I have to date refused to pay the account until they remove late fees, and the erroneous information in my credit record. I have many times offered to pay off the account in full if they would fulfill these demands. There response has been a barrage of threats are garbage. There customer service is the absolute worst I have ever experienced with any company.

Company: Lowes credit card (Monogram Bank of Georgia)
Country: USA
State: Florida
City: Orlando
Address: P.O Box 628048

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