Hearthware, INC
Consumer Report
- 08-27-2012
- 2
Via the internet I ordered the NuWave Precision Induction Cooktop on 08/11.
A few days later I was balancing my checking account and noticed two deductions by IBC Precision Cooktop one on 08/14 in the amount of $65.61 the second deduction on 08/15 in the amount of $69.95.
I ordered one cooktop (one order number) and decided not to take advantage of two for one special offer.
I've emailed customer service about the double charge, faxed a letter about being double billed and called the company in Libertyville and have yet to be contacted.
The saddest part is I received the cooktop and so far I like the product and would be likely to recommend it. But after this experience there is no way I could recommend any Heartware product.
Company: Hearthware, INC
Country: USA
State: Illinois
City: Libertyville
ZIP: 60048-1227
Address: 1755 N Butterfield Rd, Ste 3
Phone: 8502615460, 8005254318, 2245382005, 8477758123, 8557422665
Site: nuwaveoven.com