HMS Home Warranty Company
No AC fixed since August 1 claim and fans cost 100 dollars

I filed a warranty claim with HMS Home Warranty 1 Aug, to date it has not been fixed, I have dealt with a customer service rep who claimed the part was ordered to fix the problem last week, yet no resolution. I have paid the deductible $100 and spent more than $100 on fans, the house stays at 80 degrees and HMS refuses to put you up in a hotel. I have emailed the company and been informed my situation has been "escalated" yet still no contact or AC. I have also filed a complaint with the BBB in Florida where the company is located for reimbursement of the original home warranty contract, deductible and cost of fans. No response. I have also filed a complaint with the Federal Consumer Agency-AC still broke.

Company: HMS Home Warranty Company
Country: USA
State: Florida
City: Fort Lauderdale
ZIP: 33323
Address: 1625 NW 136 Avenue, Suite 200
Phone: 8007788000, 9548351900
Site: hmsnational.com

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