Santande
Consumer Report
- 07-11-2012
- 29
I made arrangements on a past due balcance on a vehichle 07/07 and was told I was not at any risk for repossession. I told them I would be in hospital Mon/Tues and would go to bank Thursday and western union payment. She agreed to arrangements and noted account. While at Chemo tuesday they repossessed my truck, the only comment I can get from managers at Santander is that the representative I talked to on 07/07 couldn't make those arrangements. They shouldn't have someone who can't make arrangements taking calls and giving the impression that they can notate account or make arrangements.
Company: Santande
Country: USA
State: Texas
City: Fort Worth
ZIP: 76161-1245
Address: P.O. Box 961245
Phone: 8882224227, 8773748305, 8008616743, 8882767202, 8005260157, 2146341110
Site: santanderconsumerusa.com