ATT Wireless
Asurion insurance claim replaced Blackberry with lesser model and a $125 fee

This is a complaint about Asurion who handles insurance for att. The latch for my Blackberry Bold became damaged. I took it to two ATT stores who said "nothing can be done." When looking at my bill I found I was being charged $6.99 per month for insurance which included damage. I filed a Claim with Asurion, whom I had never heard of, they are quick but are running a scam. They replaced my Blackberry Bold with a lesser model "torch" and charged $125 for a refurbished phone being sold new for about $100.

Company: ATT Wireless
Country: USA
State: Tennessee
City: Nashville
ZIP: 37211
Address: 648 Grassmere Park, Ste 300
Phone: 6158373000
Site: asurion.com

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