Prestige Software
Consumer Report

On October 4, I attended a sales presentation at Applebee's Restaurant in Ontario, CA. I bought a software program for vacation purposes. I was told I would receive $1920 in January for a program called "Pennies for Points". I called the company to ask how to do this and was instructed to send a certified letter to them requesting the $1920. I did so. I then received a letter from them stating I was not entitled to the $1920 as it was used towards the purchase price. The "Software License Purchase Agreement" I signed indicates the "Purchase Price" was $5,000. No where on the Agreement does it ever indicate I was given the $1,920 discount. I called WRCI numerous times and left messages. No one ever called me back. I finally got in touch with someone who could not tell me what his title was nor what he did for the company. I then asked to speak with a sueprvisor. I spoke with a Che Derothschild who was extremely rude to me and could not adequately explain why I was not given the discount of $1,920. He kept saying I owed them $80, and went on and on about how I was given the discount, etc. Etc. I asked why I didn't have any paperwork that indicated that $1920 was deducted from the Agreement's purchase price of $1,920. He kept saying I was given the discount on a huge amount of money. He was yelling at me and extremely rude, wouldn't listen to me, and pretty much said that was that. I asked that he email me the paperwork that indicated the "huge" purchase price, etc. He never did. I have called him numerous times without a call back nor an email. I think this company is not doing a legal business and would like to either have my $5,350 refunded, or at least the $1,920 they say was credited. I have never used their services as I am afraid to as there is no one to speak with or to solve disputes. They also moved their offices and never notified me. I can provide you with all documents. I do not have any documents that show $1,920 was deducted from the Purchase Price of $5,000 as indicated on the Purchase Agreement I signed. I did initial that my Pennies for Points was used toward the purchase price, but it is not indicated on the Purchase Agreement. Further, if indeed I was not entitled to the $1,920 for the Pennies for Points, why when I called WRCI to inquire how to ask for the $1,920, was I told to send a certified letter. Why wasn't I, at that time, told I was not entitled to the $1,920 as it was used towards the purchase price? No where does it indicate this amount was deducted from the $5,000 Purchase Price as indicated on the Agreement. I do not believe that a person just saying it was is evidence enough, and as I cannot get anyone to send me anything nor return my calls, I feel I am entitled to this money or a complete refund of my entire purchase of $5350. Thank you. I appreciate any assistance you can provide me in this matter. I have tried speaking with an attorney, but they say they do not handle this type of thing. This company changes its name regularly, moves locations, changes phone numbers, people quit who sell you the software, no help from customer service, does not provide the services they promised, and numerous other lies.

Company: Prestige Software
Country: USA
State: Nevada
City: Las Vegas
ZIP: 89169
Address: 3790 Paradise Road, Suite 210
Phone: 7024751946
Site: prestigesoftwareinc.com

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