Real Network Superpass
Consumer Report

Miscellaneous

As part of a comcast promo by offerwire (which is a whole story on its own), i got subscribed to something called "real networks super pass" without being aware of it. Looking through my email i received an invoice over US$0.00, that did not mention that this is only the beginning of a paid subscription. When i tried to log in to their website to cancel this mysterious service using the instructions on their invoice, i received error messages stating "user unknown", making it impossible to cancel. Yet, i recently discovered that ~21$ got charged to my credit card for the two following months. I got charged for a service that i clearly could not consumate as the site does not even let me log in. There are no contact email addresses for technical support.


Company: Real Network Superpass
Country: USA
State: WA
City: Seattle
ZIP: 98121
Address: 2601 Elliott Ave
Phone: 2068926737
Site: real.com
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