APL*Apple iTunes Store
Consumer Report

5 days ago I purchased music from itunes, after the glitches were fixed, I got what I paid for. It took 3 days to get the entire 25 or so tracks, they only know why I had to re-download 99 previously purchased tracks from 2011 to get to the new purchases!
Today I made a much smaller purchase to see if they are actually glitches or is it harrassment? If you're wondering if I had the latest software version Yes I do.
You decide please!
6 tracks of music costs:$6.84 I confirmed the amount, but only 5 tracks appear in the download window. I pause the download immediately, but there isn't a back button to get what I'm missing, and it's to late for cancel after I confirmed.
I contact the music vendor "itunes"via an old support e-mail from 5 days ago. Still (waiting for reply), check my credit card account, the money has already been collected, I paused the download before any track could finish. So (curiosity) I check my library and (three) of the six are there and I don't think any money should have been collected until I get what I'm purchasing.
The original one that was missing was the one not on the downloading list which I reported as missing. But, magically it appears in the library, [but not on the download list]successfully downloaded, and 2 others.
I already e-mailed the vendor this particular track was lost and the download is on pause until I get ALL that I purchased and paid for. So now it's not 1 track it's 3 tracks. And the page I started my info/complaint on is totally different now. So now it takes more corresponding via internet sources and time consuming confusion.
I have to ask is this harassment, or some kind of cyber stalking taking place here?

Company: APL*Apple iTunes Store
Country: USA
State: California
City: Cupertino
ZIP: 95014
Address: 1 Infinite Loop
Phone: 4089961010
Site: apple.com

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