Netflix, Inc
Netflix has horrible customer service! - Netflix streaming

Miscellaneous

My credit card date expired so my bank sent me a new card. Just because I changed my credit card number that was on file with netflix they wanted to CHARGE ME FOR TWO MONTHS OF SERVICE!!! I called and called and could not get one single person (including 5 supervisors) to understand that this is just absolutely ridiculous. To charge someone two months for changing credit card numbers. They acted like it was ok to scam people out of their money, even laughing when I told them I was going to cancel. The way they acted was just unbelievable. Not to mention the poor selection of streaming movies they have now. They have more movies from the 50s to 80s than anything else and THEY NEVER EVER UPDATE THE TV SERIES!!! I could not believe after having netflix for two years and just because my credit card expired and I was sent a new number that I was treated the way I way. I will never ever in my life use netflix again!!!


Company: Netflix, Inc
Country: USA
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