Samsung
Laptop burning out

I had to call Samsung today, my 1200 dollar laptop is basically catching on fire every time I plug it in, (it starts smoking and the plastic on the power cord is melted off) i use this laptop for work, it is supposed to be top of the line. They are telling me to unplug it and not use it for 2 days until their IT staff gets around to calling me. They have the worst customer service team i have ever spoken to. I can't back up any data without having a risk of a fire. This is insane!

Company: Samsung
Country: USA

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