MetroPCS
Rebate of 30 Dollars Never Received After Resubmitting Forms
- 04-13-2012
- 59
I purchased a cell phone from the company Metro PCS and when I purchased the cell phone I was given forms to submit for a rebate in the amount of 30.00 dollars. I mailed the rebate and a copy or the receipt for the purchase of the cell phone in a timely manner. I never received my 30.00 dollar gift card so I contacted the company and they told me that I sent the rebate off to late. Well, I demanded that they send me my rebate. This is the second time this company has done this to me. I never received the last rebate from when I purchased three phones in the past so I demanded that I get this rebate and I let the company know that I was going to file a report with the BBB. So the company then replied in a email requesting copies of the rebate form and receipts from the telephone I purchased so I sent all this information again. I still haven't received my rebate I have been emailing Metro PCS asking for my rebate. They just keep apologizing but they will not and have not sent my rebate. I received a email stating I would have to wait 42 days. It has been 110 days since the last date I was given. Thank you Veronica
Company: MetroPCS
Country: USA
State: Texas
City: Richardson
ZIP: 75082
Address: 2250 Lakeside Blvd
Phone: 8888638768
Site: metropcs.com