Home Depot
Maytag Stove Delivered with Bent Frame, Past 48 Hour Return

I purchased a Maytag stove through Home Depot.com and made the mistake of accepting delivery of a defective unit. Temco, the delivery agent, told me it was only missing a rubber foot and that they could bring it to me the next day. They did not bring it for a week, and when they did, they discovered that the frame was bent and the original foot was there but unserviceable. At that point I was outside the 48 hour return policy. Temco then put it on me to resolve the issue.

I have been back and forth with Maytag, with HomeDepot.com, and with Maytag again, but no one is giving me a definitive resolution to the problem. Temco should have taken care of resolving this because it was their error. My fault for trusting them; I never should have accepted delivery.

Company: Home Depot
Country: USA

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