Avis Rental Car
Terrible experience with AVIS - car rental

I've been renting a compact from AVIS from Jan. 9 and returned it on Feb. 17. Everything was good by then. But suddendy yesterday my credit card was charged 125$ and today a mail on my desk from AVIS said there is excessive oder in interior of car and they have to charge 125$ to me for cleaning. I'm so suprised and ca... Lled customer service they suggested me to call site, while site insisted it's not their problem. They said they found out the seat of the car was spoiled on Feb. 19, but I returned the car in a completely good situation on Feb. 17. Who knows what happened in two days? How can you blame me on nothing! It is really disappointing that such a big company as AVIS cannot give a good solution on dispute.

Company: Avis Rental Car
Country: USA

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