Citizens Financial Group
Consumer Report
- 02-29-2012
- 8
I was contacted by cfg. About a home modification. I was accepted, so i interested. Paid them $2500. And was guaranteed 100% of my money back if i didn't receive 1/2 or 2% interest rate. I talked to my case file manager on the phone many times, sent e-mails back and forth, faxed everything they needed for months. My bank finally got my "request" for the modification, only the bank needed a authorization form from CFG. I called today with the numbers i had and the lines were not in use. I called 4 times and i couldn't believe it. They took my money, and for months i had gone through all my reserved money and now the bottom line is i have to sell my home of 271/2 years.
Company: Citizens Financial Group
Country: USA
State: Arizona
City: Phoenix
ZIP: 85004
Address: 40 N. Central Ave. Suite 1400
Phone: 8665732890
Site: citizensfg.com