Ryan Homes
Ryan Homes upgrade RIP OFF

Miscellaneous

I have purchased a home thats in the process of being built by Ryan Homes. Ryan requires that a company named L&L Carpets be used for flooring upgrades. Which is fine and I assumed that I was instructed to use their referal to receivet contractor pricing.
I asked for an upgrade for carpet and it was a little over the top but we said fine... We also requested a bamboo floor in the family room and were told that they would check on pricing and let us know... instead, they sent a contract for 10,000.00 to Ryan to be added to the mortgage. Their bid for the bamboo flooring alone was $7580.00 for 395 sq. Ft.
I had already gotten four prior bids from other companies when we were thinking about adding flooring down the road. When we went to L&L to check on the carpet upgrade we were told that if we purchased the bamboo flooring from them before the closing we would get a rebate on the standard carpet to be installed, have the job done before closing and be able to add the cost onto the mortgage. The up side is that we would not have to rip the original carpet up and be forced to put the foor down after the move in.

I had however, gotten retail bids for premium grade flooring and installation. The highest bid was around 3000.00 and the average of the other three was 2500.00.
So L&L plans to charge us 7500.00 including the rebate on the standard carpet. Their price according to the other bids should have been 2500.00 or less with contracotr prices and less the rebate on the carpet.
SO, they intend to charge us the retail cost and installation, with no rebate for carpet and just for good measure, an extra $5000.00. And, were forced to use these people in order to finance it in with the mortgage... If this is not illegal. It should be.
Im sure some people will say "well you dont have to use them" and thats true... But the perks on building a house is to get what you want with the benefit of your contractors discounts and to be able to have the work done to your specifications saving hassels later... Otherwise you buy a pre existing home and have to change it when you move in.
What a rip off. I am copmplaing to RYAN and I expect them to rectify it... So we shall see.


Company: Ryan Homes
Country: USA
State: Virginia
City: Woodbridge
Address: 1303 Refuge Ct
Phone: 7035906080
  <     >  

RELATED COMPLAINTS

Bay Carpet
Carpet Review - Carpet & Pergo Flooring

Bay Carpet
Amazing Service & Quality Carpet and Flooring - Area Rugs & Carpet

Bay Carpet (K.L. Carpet Corp)
Bay Carpet, Wood Flooring Installation

Empire Today LLC
Ryan MikeMayer - Carpet

Carpet Savers (Ryan Is Owner)
Carpet Savers (Ryan Is Owner) Ryan charged me to dye section of carpet, faded within 1 month, didn't fix problem or return my money

Foundation Floors
Hardwood flooring - Flooring %u2013 Engineered Hardwood, Laminate, Solid Hardwood, Carpet, Tile, Vinyl/Resilient, Natural Stones, Bamboo

Ryan Homes
Problems, problems, problems, Ripoff When will this nightmare end

Steve Cape - Coast To Coast Carpet
Steve Cape, Owner Of Coast To Coast Carpet Extremely poor & sloppy workmanship, Incorrect installation of wood flooring, Incorrect installation of Tile Flooring ripoff

Sun Flooring
Poor Service

Smart Carpet
Never Again