JustAnswer.com
Charged $38 Though I Did Not Accept the Answer
- 02-06-2012
- 8
I asked a question and did receive an answer, which I was not pleased with. The message also stated that if I was not happy with the outcome after trying their answer, I should not put it on the site but write directly to the person who answered. Fine, but my money was taken through JustAnswer, the company they are working with. I do believe I still have the email.
About 3 or 4 months before this, I had used the service and ended up leaving a credit of 12 dollars or so. Honestly, I wrote it off as a loss. Now $38.00 has been taken, though I did not accept the answer or approve of it. Just Answer now has a total of fifty dollars. I truly could have used my money elsewhere or gone with a different solution that worked. Instead, I now get a run-around to get my money back. Seeing that many others are getting ripped off too, it's time to stop this.
Company: JustAnswer.com
Country: USA
Phone: 8885878220
Site: justanswer.com