AT&T
Unauthorized Charge to Credit Union Account and Disconnect Threat

On 01/12 AT&T did an unauthorized credit card charge my credit union account I call AT&T about the charge they said they didn't do it! So I told AT&T I'm looking at an overdraft notice from my credit union right now which was 01/17. AT&T told me to send in copies of overdraft notice and bank statement of them going in my account. So I fax them the information. Now mine you I do have automatic payment with AT&T every month between the 21 and 23 of the month not on the 12 of Jan. I am good client of AT&T never late been pay my full bill every month since I sign up with them. AT&T took my payment of $45.27 for Jan. 23 2012 and after that I have been harrass threatened to lose my service if I don't pay $184.40 first I got harassing phone calls after my bill was paid on the 23 of Jan. 2012 I called AT&T ask them what they were talking about the said I was not paying my full amount for my internet I dispute their claim the date is Jan. The 24 and on Jan. The 28. I got a disconnecting notice for Jan. 30 2012 for my phone and internet service. So I called ATT again about the notice and they told me I had to pay the $184.40 at once. I am disable and on fix income I can't pay that and I have paid all of MY bills they have sent me I think this is extortion! Why should I have to pay for AT&T mistakes. I think AT&T should pay for their own mistakes My agreement AT&T June 02 was to pay $176.54

And $41.54 a month when ever I got a bill I paid it.

Right after I asked them about going in my account illegally that's when the back charges for $184.40 came.
I want to either stay AT&T with adjustments on my bill as of Jan. 23 2012 or go to another service with out being penalize for service and credit report

4184.40

Company: AT&T
Country: USA
State: Texas
City: Dallas
ZIP: 75202
Address: 208 South Akard Street
Phone: 2108214105
Site: att.com

  <     >