GE Care Credit
Credit Union VISA Payoff Refused, Then $1,830.90 Interest Added

On 3/02 I called GE to pay them off by charging my balance to my credit union VISA card. I was told they could not do this - I would have to contact my credit union. I called my credit union and was told the form was on-line. I completed the form as required.

My credit union processed the payment on 3/15. On 3/19 I checked my GE account and it had not been posted. On 3/22 I received my monthly statement and saw that not only was the payment not posted; they have added 1,830.90 accrued interest on 3/18.

Today, 3/27 I tried to access my GE account and get the message that my usercode or password are incorrect. I used the same ones that I used previously on 3/19 successfully - I tried them three times.

At this point in my frustration I am going to contact the Maryland Consumer Protection Agency to see what recourse I have.

Also, I noticed my Lowes charge card is processed by GE - bye-bye Lowes Card.

Company: GE Care Credit
Country: USA
State: Florida
City: Orlando
Address: PO Box 960061
Phone: 18663968254

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