Groupon
Nail Treatment Voucher Unbookable and Refund Requests Unanswered

I have emailed Groupon twice in the last couple of weeks, but have received no reply, I have also called them many times, but gave up after being on hold/queue for 15 mins.
I booked a voucher for 'Deluxe Spa Manicure and Pedicure with Nail Art' at Atelier-M (209a Lower Richmond St, SW15) back in May. I paid £25 for an advertised £107 value.
In June I called Atelier M and tried to book an appointment, but was told they are too busy now and to call back some other time. I did, several times, until I was told to call back in August.

August came and then they told me they are now fully booked, and they cannot accept any more Groupon bookings, and that I should contact Groupon for a refund.

Which I've been unsuccessfully trying to do since...

Company: Groupon
Country: USA

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