Experian CreditReport
Disputed Enrollment Claim and Refund for $19.95 Charge

My credit card was charged $19.95 on 12/23 from Experian. I contacted them via email with a complaint. Their first response was: August 15 you enrolled in a 7-day trial credit monitoring membership from ExperianDirect.com. They also said the monthly fees were $17.95. I replied that I had not enrolled in anything and to refund my account. I also asked them to provide documented proof that I had enrolled. They did not.

It is curious that the first charge was in December, and they claim I signed up in August. And the amount is $2.00 more than what they said. I am still pursuing my refund.

Company: Experian CreditReport
Country: USA
State: California
City: Costa Mesa
ZIP: 92626
Address: 475 Anton Blvd. Bldg D
Phone: 7148307000, 8883973742
Site: experian.com

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