Experian.com
Experian credit reporting agency double charges and automatic enrollment in monthly monitoring - cannot get through to customer service

On January 21, I ordered my three credit reports plus scores from www.experian.com for $29.95. I was able to view my report, but was not able to print or save as a pdf to my computer as promised. I use pdf files all the time so it isn't a problem with my computer. I emailed experian and they said they couldn't/wouldn't do anything about it.

Now I am looking at my credit card statement and see that they charged me TWICE on 1/21 for $29.95 plus they automatically enrolled me in their monthly service on 1/28 for $17.95. A total of: $87.85!!!

On Februrary, 6 I called to remove the automatic billing, but they have not yet credited my credit card for the bogus charges $29.95 $17.95 = $47.90 total.

Therefore, I have submitted a dispute with my credit card company.

Company: Experian.com
Country: USA
State: Illinois
City: Schaumburg
Address: 955 American Lane
Phone: 2246985600
Site: experian.com

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