At&t
Consumer Report

When I purchased my new iPhone 4s the salesman at the ATT store suggested I send my old iPhone 3gs to Flipswap. They told me that we could get as much as $170.00 for the old phone if in "like new" condition. I have the print out from the ATT store that says this. I just got a check from Flipswap for $34.00. My phone was checked over by the ATT guy and pronounced to be in excellent condition.
Although the Flipswap Trade-In Program Terms state that I have to accept whatever they give me for the phone, I believe I have been scammed by not only Flipswap but by ATT.
I took the $34 Promotion Card that I received for the phone, to the ATT store and they said that they were contracted with Flipswap to provide the trade-in service and that they, ATT, could do nothing about it.
I believe that ATT has not only known for a long time that their customers are being scammed, but they refuse to do anything about it.
Is there any governmental agency that will look into this and make it right???

Company: At&t
Country: USA
State: Texas
City: Dallas
ZIP: 75202
Address: 208 South Akard Street
Phone: 2108214105
Site: att.com

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