Bank Of America
BOA Fefused to help us solve credit card problems
- 12-23-2011
- 51
Bank of America had sent my husband a credit card. He Never activated the card because he has a different card with a different bank. Somehow, the credit card was already activated when we received it not only did my husband call the bank and ask them to close out his account he spoke with the supervisor and told them what happened. The supervisor promised to close out my husbands account and said that they would send him a new card on a different account. Well, my husbands new account said that he owes $8,500. He reported fraud on the old account because he NEVER used the card and he never activated the card. The bank refuses to help us with the fraud case and says that we have to pay them for their mistake.
Company: Bank Of America
Country: USA
State: Arizona
City: Phoenix
Address: 43RD AVE & OLIVE