HudsonPixels.com
Consumer Report

I ordered a Sharp 60" tv online and received a call from a company salesman that the model I wanted was discontinued and he had a better and newer model with more features so I agreed to make the switch. When I received the set I was unable to go through the setup because the remote and menu buttons were locked out. I called Sharp because if anything is wrong you have to call them instead of the place where it was purchased. When I gave the Sharp representative the serial number I was told the set I purchased was sold to another person back in August. They had a problem with it and had it fixed and then traded it in on another set. The rep gave me a case number and said the set was only warranted for 30 days and that I should call the place where I purchased it and complain if I didn't want the set. I was never told it was a used and refurbished set. I called to complain and a salesman from Hudsonpixels.com said they would send me another set within 5 days. I attempted to contact the person that sold me the set but he's either away from his desk or too busy to take my call. So... I'm put on hold. Right now I have no idea if the new set is being delivered to me or not? I called to cancel the order but I can't get through without being put on hold. My next step is to call my credit card company and see if they can get any of my money back.

Company: HudsonPixels.com
Country: USA
Phone: 8663340288
Site: hudsonpixels.com

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