Netspend
Paycheck Transferred Out in Seven Transactions While Alerts Were Deactivated

My paycheck was deposited in my netspend account on Nov 16 at 10pm. Which I received a text alert like always even when I make transactions. Nov 17 at 11pm why I was sleeping I received a text alerts stating my alerts have been deactivated, if I didn't authorize this contact netspend. Of course netspend is close at this time of the night. On Nov 18 at 1145am I went to the atm on my lunch break to withdraw money. It stated insufficient funds. How could that be I just had 1,358.73 in my account. I called netspend immediately. And was told my hard earn money was transferred to another account the person with the other account name was Isaiah Lewis. At this time I'm screaming and demanding they give me my money back. I had never authorize for my money to be taken out my account. I tried logging into my account and was blocked out. Once I was able to log in. I was devastated. This person had made 7 transaction from my account to his. Back to back. First one 75.00 2nd 525.00 3rd 420.00 4th 100.00 5th 230.00 6th 45.00 7th 4.76. I was told by netspend that I didn't need a police report, but I let work devastated and went to the police station anyway. I have faxed over the dispute paper. Now I'm just waiting on my money. I honestly believe this was a person that works for netspend. Who else has my account information to transfer money to another account. And all of a sudden my alerts was deactivated. That was done so why the transactions was being made. I wouldn't be alerted. I'm so angry right now I have bills to pay and I can't wait for 45-90 days to get my money.

Company: Netspend
Country: USA
Address: PO Box 2136
Phone: 18778147664

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