JustAnswer.com
Consumer Report

Miscellaneous

One asks a tech question. I waited hours and hours. And was charged $22. Finally the response was: Not enough info. So I sent more detail in the response place. They charged another $22. When I wrote in the space and in Contact Us, that I had never received an answer, they were going to charge me $40. I did not let it go through. They deducted the $22 when I complained, but left the $22 from which I never got an answer.

Seems Google lists many times people have had this issue with them charging over $1,000. Visa says it's a legitimate company with a phone number, but I couldn't find it. Reviews show 25% of questions are answered, the rest are charged fraudulently...


Company: JustAnswer.com
Country: USA
Phone: 8885878220
Site: justanswer.com
  <     >  

RELATED COMPLAINTS

Just Answer.com
Irrelevant answer, could not decline, no response on HELP line, charged anyway

JustAnswer
Didn't answer difficult question, cancelled subscription instead!

JustAnswer.com
Charge you multiple times for one answer

Just Answer Tech Support
Charged me when they didn't supply a service. Difficult to reach. No phone or address internet

Justanswer.com
Justanswer is rippingoff experts

JustAnswer.com
Consumer Report

JustAnswer.com
JustAnswer gave NO answer but charged my account anyway!

Justanswer.com
Credit card charged, but service not provided

Justanswer.com
Justanswer Charges for expert information. Provides guesswork, then runs away

JustAnswer.com
No response