JustAnswer.com
Charged $38 After Refusing Membership and Answer
- 11-08-2011
- 11
I asked for help with a script error on an internet page. The site said it would cost $38.00 if I was satisfied with the answer and the error was fixed. I had to enter a credit card to submit my problem, and a screen said $38.00 per month would be charged to my card for a membership. I closed the site because I did not want or agree to any membership or monthly fee.
I then got an email from them saying my answer was ready and to go to their site. I replied that they should not charge my card, that I did not want their answer or a membership, and that I would go elsewhere for my answer. They charged my card $38.00 anyway.
Company: JustAnswer.com
Country: USA
Phone: 8885878220
Site: justanswer.com