Home Depot
Could Not Complete Purchase of Bluebird Lawn Aerator After Rental

Miscellaneous

Home Depot was liquidating lawn aerators (Bluebird). I offered to purchase one. A sales associate researched the company inventory and sent me to the stores that had these items in stock for sale. A salesperson would not allow my purchase unless the manager approved it. I asked for the manager, and he was not in; I was told to check back. I did this from store to store.

Finally, I was able to get the use of one at a Cascade store in the Atlanta, Ga. area. This time I offered to purchase the machine, and the sales associate encouraged me to take it out on a rental, so that if the machine was not reliable I would not be stuck with it, and if I wanted to proceed with the purchase, the rental fee would be waived and I could purchase the item at the day price. On 11/02 I picked up the item. The price was $680.00.

I went back to the store to complete the purchase, and no one could do anything. On 11/03 and 11/04 they promised to call every manager and anyone who could help me. No one responded to any call they said they made. I spent hours and three trips on this matter.


Company: Home Depot
Country: USA
State: Georgia
City: Atlanta
ZIP: 30339
Address: 2455 Paces Ferry Road
Phone: 7704338211
Site: homedepot.com
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