Verizon
Billed $309 for Calls to Sao Tome That I Did Not Make

Hello my name is Jody, I am in the Airforce stationed at McGuire AFB, New Jersey. I received a telephone bill from Verizon for $309.00, $258.00 was to a city in South Africa called Sao Tome. I did not make these calls and informed Verizon of that. They sent me to the Verizon fraud department for more info. The fraud department said I had been scammed over the internet and that it is a problem with many Verizon customers. I contacted the billing department and they said that I was responsible for the bill.

I got more info about this issue and found out that many people have been involved in this scam all over the country and there phone companies (AT&T, ITT) credited there accounts instead of charging then for calls they did not make.

I called Verizon back and said the had received a memo about this problem and would not be responsible for the charges leaving me to pay the $309.00. I ask them to send me a copy of that memo and they said that is was confidential and could not provide that for me, so I disconnected my phone service with Verizon.

Company: Verizon
Country: USA
State: New Jersey
City: Trenton
Address: PO BOX 4830
Phone: 18002879966

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