101
Missing Equipment
- 09-16-2011
- 9
I ordered the AT&T cordless Dect 5 set of 5 and received the set but was missing one battery. Upon receipt I called customer service and was told one would be sent with a week. I sent two emails requesting information on the battery but received no response from either. I called and was told 101 did not have another battery, and I was transferred to a supervisor. Over 1/2 later, Kristen came on the phone and offered to take all the equipment back or issue a $8.95 credit for the battery. I feel this is very poor customer service!
Company: 101
Country: USA
Address: 34 34th Street 3rd Floor Brooklyn NY 11232
Phone: 8773746635
Site: 101phones.com