Hotwire.com
Things Hotwire Won't Tell You

Http://5thingshotwirewonttellyou. Blog.com/my-story/

I purchased two nights at three-star hotel through Hotwire® Hot Rates® on July Itinerary #5090426857. I checked Hotel.com®, Expedia®, and Orbitz®, and discovered a lower star rating and reviews that were riddled with customer complaints.

The reviews warning of a rundown hotel turned out to be correct. Our room smelled so bad that I asked the front desk for an air freshener to make the room bearable. Housekeeping was helpful and sprayed the carpet with a deodorizer which improved it somewhat but I would not have been surprised if our room was not cleaned at all before we arrived apart from a change of bed sheets.

We found a set of clothes and socks left in the corner by the previous occupants As I noted in the reviews of the hotel, the limited parking lot was shared by the bar next door. We were awakened at three in the morning by two drunks who were pounding on the hotel door across from ours and yelling for them to open up. After a bit they discovered they had the wrong room and wandered up to the next floor. That was our “three star” hotel. We did not let it ruin the trip, but obviously did not feel like we got a fair deal.

Company: Hotwire.com
Country: USA
Site: hotwire.com

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