Spiritair.com
Consumer Report

I was a Spiritair.com member in 2009. I cancelled in 2010 after several attempts to get a $9 flight. I never got one so I called them and cancelled. They claimed I cancelled too late and refused to refund my money. I decided to cancel anyway out of frustration and so went on line and cancelled. I thought what a wast but took the loss thinking lesson learned, move on. Fast forward to 2011... Recently I notice on my credit card statement they billed me despite my cancellation in 2010. I called them and they admitted they saw my 2010 call to them however, they claimed I never went on line to cancel my membership and they refused to refund me. I had no way to prove that I went on line to cancel so I reported them to my credit card company. Luckily I had put a block on them charging me so my credit card is taking care of this but I think it is just a scam. I contacted the Better Business agency in Florida and made a complaint however, they felt there was nothing they can do. I can't believe they can get away with this. There should be a class action lawsuit in this regard. They do thiso this all the time as evident in my recent google searches. Shame on them!!! Hope many see this and stay away!!!

Company: Spiritair.com
Country: USA
State: Florida
City: Miramar
ZIP: 33025
Address: 2800 Executive Way
Phone: 9544477965
Site: spirit.com

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