LeanSpa
Consumer Report
- 08-03-2011
- 8
On 4/16 I was charged for 2 shipments of LeanSpa products. I refused them and put return to sender on the label. According to the company I needed an RMA # which of course I did not get because I did not open the packages to read that information. At that time, I did, however, call the company for a credit to my charge card. I was told that I would received credit when the product was returned.
Today when I called again, a customer specialist informed me that since I did not get a RMA # or credit would be given.
I ordered this off a Rachel Ray promo and didn't recall reading that I needed an RMA #. Especially since I thought I was only receiving the "free" trial sample.
Guess "free" trial sample leads to huge expenses.
I would appreciate any help that you may provide to get my refund.
Karen Anderson
Company: LeanSpa
Country: USA
State: Connecticut
City: Branford
ZIP: 06405
Address: 420 E Main St Ste 8
Phone: 2034882558
Site: leanspa.com