Walmart
Cashiers Announce EBT Balances and Violate Privacy
- 07-20-2011
- 10
I am fed up with WalMart. My family spends almost every dollar therefor our needs. That is about to stop. WHY? Because cashier or completely rude, embarrassing, and completely unsympathetic to customers that use a FOOD STAMP card. It is an all time low to use this but in these hard times some families have NO choice. However, cashier have find no problem in holding the card in their hand for all to see until the transaction in final, pointing our balances LOUDLY, and even commenting to other customers about our Food Stamp purchase as we walk away.
THIS IS degrading, discriminating, and humiliating. It has happened so many times WE WILL NO LONGER SHOP WALMART if this practice is not addressed! And we are not the only ones. County Market and Hy-Vee at least try and leave you with some form of dignity.
I have contacted WalMart in which I was hold for over 15 minutes waiting for a Manger. I called corporate and was given a number for Scott Keirson Dist Mng... Only to be put on hold for 10 minutes. I will not stop until there is a resolution... And if Wal mart does not value their poor customers. Other stored will.
I feel my privacy is just as important as the person in front of me and behind me. Yet I don't hear cashiers saying credit card balances out loud or commenting to customers about about other forms of payment.
I deserve the right to shop and provide for my family as needed in these hard times.
Suggestions...
-DO NOT circle the remaining EBT balance on the customer’s receipt.
-DO NOT point out the remaining EBT balance on the customer’s receipt.
-DO NOT voice anything publicly about the customer using an EBT
card or make any comment at all about the customer using “food stamps.”
And what about privacy in line... How about customers not being allowed passed the beginning of the conveyor belt. They can put their items on the belt but they do not need to proceed up next to me and watch my transaction INCLUDING my PIN number!
I will follow through with this... From local, to district, to corporate... To NOT SHOPPING at WALMART and asking my friends to not shop there as well.
Walmart needs to STOP its discrimination against customers who use a Lone Star EBT card to pay for their food!
Company: Walmart
Country: USA