Wal-Mart
Missing Price Tag Forced Customer to Do Own Price Check

Miscellaneous

After waiting in a long line at Wal-Mart to purchase just a few items, the first thing my son puts on the conveyor belt is a little rubber truck for $1.00, which happened to not have a price tag. The cashier says they cannot leave the register and noone can do a price check. I had to leave the line and walk to the other side of the store to find a legitamate tag.

This was not rush-hour time or midnight it was in the middle of a weekday, and it would not have made me angry or embarrassed if I didn't just wait in line that whole time not realizing I was missing a tag and would have to do my own price check. The cashier spoke loudly and in a demeaning tone as if it was something I should have known. Next time and in the future, Target is just a couple minutes down the road instead. For I'm sure Walmart is making too much money to care about such trivial complaints about helping customers.


Company: Wal-Mart
Country: USA
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