T Mobile
Two Unauthorized 9.99 Subscription Renewals on Prepaid Account

Received 2 subscription renewals @ 9.99 each, First from Guessology and second from MindQuizMobileQuizClub. I didn't sign up for these and the money was taken from my Pay As You Go account. I texted both after receiving messages and told them Stop. I also called CRS @ T Mobile and they reversed the charges and blocked anyone else from doing this to my account. However, the first time they placed a block (from Guessology charge) I received the second text 12 hrs. Later from MindQuiz. I again requested a block and was told it should be in effect. Very troubling that anyone can get into an account and remove money without authority.

Company: T Mobile
Country: USA
State: New Mexico
City: Albuquerque
ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site: tmobile.com

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