Extra Space Storage
Ait and switch

How can you resist an offer for one month free? Best deal around so I took it. Six months later, for no reason whatsoever, fee on unit is raised. So mathematically, there is no free month. Must think I'm a moron. Now, I've just received my FOURTH rate increase in less than two years and I am now paying $20/month MORE THAN THERE ADVERTISED RATE! How in the world they operate this way, isn't it illegal to charge me other than the advertised rate? The contract I signed should have locked me into a rate for one year, instead they mercilessly fleece me, and let's not even get started on insurance.

Company: Extra Space Storage
Country: USA

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