Straight Talk/Trac Phone
Double Billed for Duplicate Phone Number, Refund Limited to One Month

Miscellaneous

I bought a straight phone from Walmart and activated it. It almost never worked the first month so I called them. They said sorry we have issued you a phone number that someone else already has so we have to give you another one. They did so and my phone began to work. Now come to find out, they have been double dipping into my checking account all along for the dual issued number from the beginning because they never took it off my account. I have overpaid them around $600.00 or better. They are saying that basically because I did not catch them sooner, they can only refund 1 month. I thought it was a double print on my checking account until the bank questioned me about it and brought it to my attention. Straight Talk refuses to put my money back or give me a year for the money that they stole from me.


Company: Straight Talk/Trac Phone
Country: USA
State: Florida
City: Medley
ZIP: 33178
Address: 9700 NW 112 Ave
Phone: 3057156673, 3056402000
Site: tracfone.com
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