From you flowers
Worst Customer Service

Can I give them less than 1 star? Ok, in their defense they did get 2 of the 3 orders right, the two that went to my husband's family in Washington state were correct as far as we know. But the ones for my mother (ordered almost a month in advance) were delivered a day late, to the wrong address, and looked nothing like the photo online. I called when they were not delivered on the correct day, and was told that they were busy and it might just be later in the evening. I called again that evening and was told that the florist delivering the flowers was closed and they could not do anything, so I sent an email to them with their guarantee to reply within 1 hour, I recieved no reply.

I called Saturday when I my mother received them, from her neighbor, 2 streets over and was told I would receive a voucher for free flowers for their mess up. My mother sent me a photo and said she loved them, and I was flabbergasted because it looked nothing like the image online.

I emailed again yesterday when I had not recieved the voucher they said they would send and still never got a reply. So I called again tonight and was told that I could get a 10% refund and a $10 voucher towards my next purchase. After an hour on the phone with this idiot I gave it over to my husband before I screamed at someone. He spoke with a manager and was told there was nothing they could do.

Never use this florist, they are a rip off and a scam and have severely screwed up what was supposed to me something special to my mom for mothers day! Their Customer service is terrible and you will be very unsatisfied.

Company: From you flowers
Country: USA

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