Sears
Dishwasher order cancelled twice yet charged for two units

I originally ordered a dishwasher and Sears said, the next day, that i was out of stock. So I cancelled and ordered a different and more expensive one. My dishwasher arrived within two days. Then I get an email about 5 times saying that our dishwasher is ready to be picked up, about two weeks after I already installed the more expensive one I ordered. I called again and they cancelled the first dishwasher a second time. I finally got an American on the phone and he gave me the two confirmation numbers. Then the local store called me on the phone to pick up the second dishwasher again. I only got one dishwasher but they charged me for two. I have been working on this for three months and every time they call, they give me a conf. Number but I never receive a refund. They sent a heavy dishwasher to a store after it was cancelled. And it was cancelled because they said it was not in stock and I ordered an different one. I am out for two dishwashers and only received one.

Company: Sears
Country: USA

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