AT&T DSL Internet
Internet Disconnected for Nonpayment Despite Autopay, Server Cap Blocks Reconnect
- 05-05-2011
- 11
In October AT&T disconnected my internet due to lack of payment however I was set up on an automatic billing that was deducted from my checking account each month. I have been contacting AT&T over and over for the past several months being transferred 5 or 6 times during each call to be told that they cannot resolve my problem because there is a cap on the server that will not allow new customers. The problem is that I am not a new customer, my service should have not been disconnected, and that AT&T is the only provider in the area besides satellite. Why is there no resolution to a mistake made by AT&T?
Company: AT&T DSL Internet
Country: USA