American Home Shield
Every service call ends Not Covered after the $60 fee is collected

I have had a Home warranty insurance policy for several years with this company. Today was the last straw! They have yet to repair or fix ANYTHING. Every service call ends with "Not Covered" AFTER they collect the $60 service fee. This time they told me to do what I needed to mitigate the damage from the leak until they get here. It happened Monday at 7am. Reported it Monday at 7:10am. Their idea of good service - a guy showed today Wednesday after 2pm. This time it is not covered BECAUSE I took the steps to stop the leak!!! And now I have waited on hold with them for 45 minutes "because my call is important to them" to try and cancel the service.

Yes, they try and scare you about how things going wrong can cost thousands... I have paid 500$ a year and multiple service fees and have never had any work done... I think I like the odds on going without a warranty on my 1959 house better. I KNOW that the money they collect is costing me thousands with zero returns

Company: American Home Shield
Country: USA
Address: P.O. Box 849, Carroll, IA 51401-9901
Phone: 8008581922
Site: ahs.com

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