BB & T Corp
Fees

I placed a 500 deposit into my account I was given 100 dollars released. I used 95, and they charged me a 35 fee. When I called the customer service line they said "oh well its not really available so you should have known that" and got nasty with me. I asked for a supervisor and got a really rude male who said that it was my fault, and that there was nothing he could do. Then I asked for his supervisor and he said "Oh I don't escalate calls to them" and hung up on me! I am beyond angry, because this is not the first time they have charged me a fee randomly and screwed up my account.

Company: BB & T Corp
Country: USA

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