Capital One
Online Balance Misleading and Two NSF Fees on Paid Items

Miscellaneous

Capital One's on-line banking gives you a balance that is either not true or deceptive causing one to overdraw. Today 2/16 they say my balance and available balance is $81.00, but I owe $201.00 They said my account had two NSF on 2/8. I went to the bank and they reversed one NSF fee on 2/10. They then sent a letter dated 2/9 saying I owe two additional NSF fees on payments that were paid on 2/8. The system is soo convoluted that you can't see what you balance is and they NSF you to death.


Company: Capital One
Country: USA
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