Comcast
Five years of modem resets and ghost equipment charges
- 02-12-2011
- 15
Comcast has the worst customer service I have ever dealt with. I went thru 5 years of torture with comcast. Every month I would have to call and reset modems and send refresher signals to internet, phone and tv. It was utterly ridiculous. I had the final argument with comcast last week when they were charging me "ghost" charges for equipment I never ordered or had in my house. When I called customer service for the literally 7time about this they hung up on my face. I then called verizon and with there expert customer service people I had dish network and internet and phone within 4 hrs. I am sooooo satisfied with verizon I wish I made the move a looooong time ago. Not only is the service better but the prices are cheaper and I can actually read the bills. There are no hidden costs and extra charges period. Wow what a mistake staying with comcast for so long... I strongly suggest leaving comcast to anyone thats having troubles with comcast, it only gets worse... Trust me...
Company: Comcast
Country: USA