Comcast
Three-month wait for promised $200 gift card
- 01-30-2011
- 0
In May I signed up for the triple play with Comcast with a promise of a $200 gift card that would take 8 to 10 weeks to receive. I called in August asking about the card and was told that it was their error and they would expedite so I would receive it sooner than the 8 to 10 weeks. I called in October and again I was told it never was placed and they would take care of it and I would receive it by year's end. I called yet again in December and was told (surprise) that they neglected to put it through and I was assured that this time I would receive it within 8 to 10 weeks. I am appalled by the lack of customer service from Comcast. I plan on dropping them to sign up with a satellite service in the spring. I hope they try to charge me for terminating a year early (as they told me they will). I will see how long they are willing to wait for their money. I hate comcrap.
Company: Comcast
Country: USA
State: Virginia
City: C ville