Aaron's Sales and Lease
Manager harassed me and my family before last payment
- 12-23-2010
- 19
I have been a loyal customer for 2 years. I leased my furniture to own, 12 is my last month, and then I will own my living room furniture. I had some late payments during my contract, but they never had to take my furniture back.
On the last month, the manager decided to send employees to my house every week for a payment. He called my family members, told them the details, and said I was over 30 days due. This is not true. I will not be over 30 days due until 12/31/10. I admit it has been a rough month with Christmas and three children to buy for. I will make my final payment, but it will be late for this very last month.
My point is that in the past they never went this overboard for a payment. I think they know it is my last payment and want to give me a hard time. The manager, Dammion Wright, seems to forget I was a loyal customer for 2 years, and I will tell others about this bad experience and not to do business at this location. In the past Dammion Wright has always had a rude attitude anyway and is not very friendly to do business with. As a good customer, I should never have been harassed like this right before Christmas, and that is why I want people to know. I have learned that I am not looked at as a real person except when my money is due.
Believe me, I love my furniture and am glad I will own it now, but I will never go to the Aaron's on Noblin Rd. If you do shop at Aaron's, go to the Glenwood Ave. or Durham location, just not Noblin Rd. If you get in a bind, you will pay for it dealing with them at Noblin Rd. Thanks for letting me share this awful experience.
Company: Aaron's Sales and Lease
Country: USA