Best Buy
Geek squad

Eware: best buy does not stand behind products they sell have lg washer/dryer they have been out to repair it 5 times on dryer 4 on washer they will not replace it. Talked to best buy corp in richfield, mn they put in for replcement said i would get call back never heard from anyone, called back they said still looking into it. Washer went out nov, 19 10 dryer went out nov, 23 10 washer finally fixed on the 27th, had to wait on parts on dryer till the 10th of dec. Repair guy was supposed to show up 08-12 called and said he would be here 12-2, acted like he did not care about it. Have spent alot of money over years at bb, and i am done now. There customer service sucks. They never call you back, don't show up when they are supposed to, spend 2500.00 on washer/dryer that always fails and all best buy says they will give me is 25.00 for using laundry mat to do clothes, that is bullshit! Once they get your money they don't care anymore.

Company: Best Buy
Country: USA
State: Texas
City: Irving

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