National Tire and Battery NTB
Cheap parts & Tires

After 30 years of trading with NTB I'm finding another shop. At 120,000 miles NTB suggested it was time for new struts and shocks. Less then 12 months and 6,000 miles they now tell me the shocks and one strut is defective and they must be replaced. I suspect that NTB deliberately purchases the cheapest replacement parts and tires knowing that you will either trade you car before the replacement fails, or you will pay them to replace the defected parts. This is similar to the tires I put on my daughters car. One tire failed (sidewall defect) after 3,000 miles, they charged me $80.00 to replace the defective tire. It was explained as pro-rated tire wear, new balancing, installation, and repair warranty.

Company: National Tire and Battery NTB
Country: USA

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