Chase Home Finance LLC
Eight Months in Modification With No Analyst Assigned

I have been in the home loan modification as of 06/09 and have been making my forbearance payments since then. When I started the program, I was told this process takes 90-120 days, it is now going on 8 months. I haven't even been assigned an analyst as of yet. I call at least once a week and I am being told something different each time. All required paperwork has been sent several times. I have filed a complaint with the Federal Trade Commission and my next step is the Attorney General and I am prepared to take it further if needed.

Company: Chase Home Finance LLC
Country: USA

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